Privacy Policy

1. Introduction
At BUNZ & GUNZ, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.

By using our website or providing us with your information, you agree to the terms of this Privacy Policy.

2. Information We Collect
We may collect the following information from you:

  • Personal Information: Name, email address, phone number, delivery address, and any other details provided during order placement or inquiries.
  • Payment Information: Credit or debit card details, which are securely processed by third-party payment providers.
  • Usage Data: Information about how you use our website, including your IP address, browser type, operating system, and browsing behavior.
  • Cookies: Data collected through cookies and similar technologies to enhance your experience on our website.

3. How We Use Your Information
We use the information collected for the following purposes:

  • Order Processing: To fulfill and manage your food orders, process payments, and arrange deliveries.
  • Communication: To respond to your inquiries, send order confirmations, and provide customer support.
  • Marketing: To send promotional offers, updates, and newsletters, if you have opted into our mailing list.
  • Website Improvement: To analyze user behavior and improve our website’s functionality and user experience.

4. How We Protect Your Information
We are committed to safeguarding your information and use various security measures to protect it:

  • Encryption: All payment data is encrypted during transmission using SSL (Secure Socket Layer) technology.
  • Access Controls: We limit access to personal information to authorized employees and ensure they follow strict data security practices.
  • Third-Party Services: We work with trusted third-party service providers who comply with data protection standards when handling your information.

5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: Payment processors, delivery services, and IT support providers to ensure efficient service delivery.
  • Legal Requirements: We may disclose information if required by law, or if we believe such action is necessary to comply with legal proceedings, protect our rights, or ensure the safety of others.

6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize you and remember your preferences.

  • Essential Cookies: These are necessary for the website’s functionality.
  • Analytical Cookies: These help us understand how users interact with our website and improve performance.
  • Marketing Cookies: These are used to display relevant ads and promotional content.

You can control cookie preferences through your browser settings.

7. Your Rights
You have the right to:

  • Access Your Data: Request a copy of the personal information we hold about you.
  • Correct Your Data: Request corrections if any of your information is inaccurate or incomplete.
  • Delete Your Data: Request the deletion of your personal data, subject to certain legal obligations.
  • Opt-Out of Marketing: You can opt out of receiving marketing communications by clicking the “unsubscribe” link in our emails or contacting us directly.

8. Retention of Information
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to read their privacy policies.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we recommend reviewing it periodically to stay informed about how we protect your data.

11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Telephone: 020 8810 1991
Email: info@bunzandgunz.co.uk

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